Returns & Exchanges

At Sadaf Foods, we strive for your complete satisfaction with our premium Mediterranean and Middle Eastern products. If you receive a damaged or incorrect item, we are committed to making it right through a hassle-free return or replacement process.

Return Process

• 1.
  Contact Support

  Email our customer service team within 7 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For damaged or perishable goods, please attach clear photos of the product and packaging to help us expedite your claim.

• 3.
  Review and Approval

  Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or a replacement shipment.

• 4.
  Receive Resolution

  Once approved, a credit will be applied to your original payment method or a fresh replacement will be dispatched at no additional cost.